"I would like to compliment your staff on their outstanding cleaning services they provide every day in the clinic. They also should be recognized for their quick response to situations in which an area needed to be terminally cleaned" within the clinic . Cathy has always been very professional to all staff here at the NWM Clinic. I apologize for not addressing this earlier but while on vacation I thought your staff should be recognized and know we appreciate them very much. Thanks for having a great crew."
Lorri Latzke | Ramsey VA Clinic
"I have had professional relations with Mark Leadens and Leadens Building Maintenance for since the early 2000's. In that time LBM as done an excellent job and can be praised for their:
- Superior cleaning services
- Outstanding Fire, Water, Etc. Remediation services
- Around the clock 7 days a week quick response time
- Attention to detail
- Excellent Customer Service
- Dedication to quality service
- Use of green cleaning products and HEPA filtration
Mark does not just own the company, Mark runs the company. His personal involvement in every client is outstanding. Mark has a critical eye for detail, maintains a high energy level and has a real "can do" attitude that resonates throughout his organization.
Leadens Building Maintenance is the right choice for all building maintenance needs. "
Randy Conrad | Twin Cities Client
"Just wanted to drop you a note that I appreciate the work he has been doing. It's nice to walk through the building and know that it has been taken care of. It's also nice not to have any complaints come my way. Tell him keep up the good job and make sure he doesn't leave before I retire! Thanks once again!"
Kevin | VOA
"Happy New Year Mark and crew! Thank you SO MUCH to the crew that was here on Tuesday, December 18th and did the AWESOME JOB of cleaning up after our holiday party. It was a mess; and we like our confetti! Thank you for cleaning out the popcorn machine the other night without me having to ask them to do it. Thank you to whomever is checking out the window sills, and plugged sinks and passing on the messages to me. This is all SO MUCH APPRECIATED! Happy New Year! "
Jolene | Minneapolis Client
"Warm regards right back at you. I appreciate your attention to detail and the quality service you and your staff provide. I too look forward to continuing our relationship in 2013. Enjoy the Holiday with your family and friends!"
TQ | Twin Cities Client
"Please let this letter serve as the highest recommendation for Leadens Building Maintenance, who have been performing janitorial and maintenance services for our Corporate Properties since 2004. In 2004, I'd been having ongoing difficulties with another large janitorial service provider and implemented Leadens on a trial basis at one of our locations. It took but a few months to realize that their service provision and attention to customer satisfaction was far superior to what I'd been receiving at other sites and I quickly added my other sites in that area to their portfolio where I've been more than satisfied since. I am happy to give my personal recommendation for Mark Leadens and his company and can assure they'll give the highest quality service required for their customer's satisfaction."
Mike | District Property Manager
"Leadens Building Maintenance… has always been both respectful and attentive to all regular and special cleaning requests. Mark Leadens and his management staff are knowledgeable regarding all types of cleaning needs, making it easy to leave our building in their capable hands. They have promptly addressed any desired cleaning changes or challenges with a can-do attitude…"
Bonnie | Facility Manager
"… with an employee base of nearly 300 employees.. LBM met these tasks head on and did an outstanding job! Not only did LBM work to ensure that our facility was clean each day, LBM would also point out things that they would notice while cleaning our facility that may need to be addressed, even if it wasn't part of their contract with us. LBM provided the type of care for our building that went well beyond that of just a cleaning service. They provided the type of service that reflected the type of concern the building owner would have."
Leone | Work Environment Coordinator
"We had used; and by in large, been unhappy with the cleaning services of at least four different vendors prior to using Leadens. All made promises of providing a good quality service of cleaning our buildings. You have maintained the highest standards of cleaning, and the management of this terminal has been proud to bring in our customers to show our operation and terminal. Your service has been consistent and without fail. …I cannot count the times you have made suggestions that have benefited our facility. Also, you have always been concerned about providing your services in the most cost effective manner possible, making many cost saving suggestions."
Patrick | Office Manager
"…takes a lot of pride in our company image, from our employees to our equipment to our work environment, which is no easy task in the trucking industry. In the 10 years I've been with… no maintenance company has done a better job in understanding our requirements and has been instrumental in ensuring we achieve our desired image."
Kurt | Service Center Manager
"Mark Leadens and Leadens Building Maintenance have been our cleaning/maintenance company for six years. During those years we have been extremely pleased with the level of cleaning and service that have been provided. When an issue would arise, they were always ready to do what was necessary to resolve the problem. I have worked with other cleaning companies in the past and none of them have provided the dependability that Leadens Building Maintenance has."
Robin | COO